Why do you ask for supporting documents?

In some cases, may ask you for a photo ID and proof of address in order to validate your order.


This procedure is implemented in order to protect our service and users against fraudulent card activity.


In France, it is not possible to make a correlation between a bank card number (that we don’t own elsewhere) and the name of the card owner.


In order to carry out remote transactions, we have no alternative means to verify your identity.


This procedure demonstrates the seriousness of the transactions carried out on

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