Warranty policy for BC controllers

All Burn-Controllers controllers include a 180-day warranty for materials and workmanship (excluding damages caused by incorrect handling, wear and tear etc…)

(For “Burn My Controllers” controllers, the warranty only applies to alterations made)

A 12-month paid warranty extension (non-transferable) is also available. NB: this warranty cannot be combined with an existing warranty.

Any attempt to open the controller will cancel its warranty. A warranty seal is systematically attached to your controller, ensuring its working order has been carefully monitored before dispatch. The warranty is void if the seal is broken or damaged.

NB: If your controller is more than 18 months old, after-sales services do not apply.

NB: We only guarantee the proper functioning of official (Sony and Microsoft) materials and accessories.

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